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Why is my Promotion Code saying Not Working or Expired?

Why is my promo code saying "Not Working" or "Expired"? 👀

If your code isn't working, here are a few quick things to check:

📅 Is it the right day?

Some promo codes are only valid for a limited time, or only on a certain day of the week. If it's entered on the wrong day — or the offer has ended — you'll see an "Expired" error.

🔠 Is it in ALL CAPS with no spaces?

Codes need to be entered in ALL CAPITAL LETTERS, with no spaces before, in, or after the code. Otherwise you may get an "Expired" error.

🎁 Is it a promo code or a gift code?

These go in two different places:

- Match play / promo codes → entered in the PROMO box on the Donate screen, before completing a donation.

- Gift codes → entered in your Account, and don't require a matching donation.

Make sure you're using the right box, or you may see an "Expired" error.

💬 Still stuck?

Reach out to our Bama Bingo Online Support Team with the code you'd like to use, and we'll take a look for you! 😊

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