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I made a donation and didn’t receive my points

I made a donation but didn't receive my points

This is usually a quick fix! You can check your donation history right from your account.

🔄 First, try a refresh

If you've made a donation but don't see your Complimentary Points yet, try refreshing your browser. If the donation was successful, your updated balance should appear straight after.

📋 Still not showing? Check your Donation History in your account:

1. Tap the three dots on the main screen.

2. Select "Account".

3. Go to "Account Activity".

4. Choose "Donations".

This log shows all your donations, so you can see whether each one went through.

💬 Something not matching up?

Reach out to our Bama Bingo Online Support Team and we'll be happy to take a look and make sure you've been credited for your donation.

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