Frozen or interrupted free spins are usually due to a connectivity issue.
Make sure that you have a strong internet connection, a clear cache and only Bama Bingo Online open on your device. 🛜
In mind that for most cases, the points will likely have been automatically added to your account if the graphic fails or your free spins lag or freeze.
To ensure you've been credited, you can check your Game Activity within your account page on Bama Bingo Online.
If you were not able to click on the dice for the skill check or your game activity doesn't match up, reach out to the Bama Bingo Online Support Team as soon as you can with the following information:
- The date and time your game froze
- The game you were playing
- How much your spin was
- How much your win was
- Any videos or screenshot of gameplay you may have
Once the Support Team has this information, they will be able to take a look at your account to ensure you've been credited for your wins.