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What is self-exclusion?

What is self-exclusion?

Self-exclusion is a Responsible Gaming tool for players who are concerned about their gaming.

It's designed for anyone who feels they may be at risk of developing a gaming problem, or who's finding it hard to keep their play in moderation. (If you'd just like to moderate your play, we have other tools that can help too.)

🧠 Key things to know

- Self-exclusion lets you take an indefinite break from the site.

- You can reactivate your account at any time by contacting Support.

❓ How does it work?

1. Once you confirm that you'd like to self-exclude, you'll be logged out and access to your account will be blocked.

2. We'll remove you from our marketing databases, so you won't receive notifications from us.

3. We'd also recommend removing Bama Bingo Online from your home screen, and leaving any Bama Bingo social groups.

đŸȘ™ What happens to my remaining points?

Any remaining points stay in your account, but they'll still expire on their normal schedule:

- Complimentary Points expire 60 days after they were added.

- Earned Points expire 12 months after they were added.

It's your responsibility to be aware of these expiry dates and take action if needed. You can find full details in our Terms and Conditions.

💬 Ready to come back, or have questions?

If you'd like to rejoin us or have any questions about self-exclusion, please contact our Support Team — we're happy to help.

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